RECOVERY AUDIT CONTRACTOR (RAC) SUPPORT SERVICES
The requirements of Recovery Audit Contractors (RACs), now established as a permanent program by the Centers for Medicare and Medicaid Services (CMS), present a new set of challenges for health care providers. BACTES helps you assess where your organization is most vulnerable. We then provide you with expert consultation and state-of-the art processes to mitigate the significant financial risks associated with RAC.
REDUCE YOUR FINANCIAL RISK WITH BACTES EXPERTISE
Where RAC is involved, a lack of preparation can be very expensive. Are you confident that your organization is sufficiently prepared? BACTES helps you manage the challenges of RAC preparedness and compliance.
With BACTES as your partner in RAC Audit Processing, you benefit from:
RAC AUDIT PROCESS FEATURES
• Direct contact with RAC Audit Director
• Coordinating liaison
• Trained RAC Task Team: Our labor instead of yours
• Interface with electronic systems to eliminate paper printing
• Customized reporting
• Complete tracking of each request and the associated fulfillment of medical records
• Confirmation of delivery to the RAC Audit Contractor
• Significant protection with “Exact Copies" of images in case of denials and subsequent appeals
• Tracking of Denials and Appeals
BactesPRO ARCHIVE AND RAC
• Each record is scanned and imported into BactesPro Archive, our secure electronic archive system.
• Customer may look up a patient record at anytime … on demand.
• Records retained in BactesPro Archive for as long as customer requires.
• Search by Patient Name, MRN or DOB.
• Those handling the appeals process can be given access to BactesPro Archive.
RAC CRITICAL PROCESSES
• Accurate and Complete Abstracting: Paper Charts, Electronic Medical Records
• Before Deadline Delivery
• Complete Tracking:
- Date Received
- Date Due
- Date Completed
- Shipping Date
- Shipping Source
- Tracking Number
• Denials and Appeals Process: Prompt and Complete Response
Selecting a partner like BACTES, with the processes and support to protect your organization as you meet the demands of RAC, is a wise choice with long-term dividends.
Contact the BACTES location nearest you to learn more and see how we can help.